Services

Support for enterprise rollouts, data management, and optimized workflows.

INDUSTRY-LEADING SERVICE AND SUPPORT

Gain a reliable partner for small requests and complex tasks.

From your initial FactSet implementation, all the way through to data organization and vendor management, rely on our dedicated teams to learn your firm’s unique workflows, understand your most complex challenges, and design solutions around the FactSet suite of products and services to make you more efficient.

How Can We Help

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Get started on the right foot.

Get the most out of FactSet right from the start with an Implementation Services team that will facilitate a smooth wide-scale deployment and onboarding experience to your firm. When significant firm-wide changes, including mergers and systems migrations, materialize, our Transition Services can help you eliminate duplicate systems and minimize disruption of your team’s productivity. At any time, 24 hours a day, 365 days a year, FactSet clients can count on Client Support and Learning from a team of dedicated global experts, here to help you find answers and master FactSet.

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Receive and manage data.

Power the integration, distribution, and evolution of your firm’s data and reporting when you combine FactSet’s flexible, enterprise-wide solutions with the knowledge of our data management and delivery specialists. Our Portfolio Data Management provides processing of portfolio- and security-level positions, analytics, risk, and returns. When you need help appropriately benchmarking your investment performance and developing unique ETFs and passive investment products, rely on our Indexing Solutions to build original, systematic, and custom indexes. And power your models and applications with normalized data via the channel and method of your choosing with our range of Data Delivery options.

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Optimize your workflows.

Successfully navigate large-scale initiatives with FactSet’s specialized resources. Our FactSet Business Advisory professionals enable your firm to take on substantial projects, reducing your firm’s need for additional resources as you engage in major initiatives.

Services for getting started with FactSet:

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How We Can Help

    I need help getting started with FactSet.

    Get started on the right foot.

    Get the most out of FactSet right from the start with an Implementation Services team that will facilitate a smooth wide-scale deployment and onboarding experience to your firm. When significant firm-wide changes, including mergers and systems migrations, materialize, our Transition Services can help you eliminate duplicate systems and minimize disruption of your team’s productivity. At any time, 24 hours a day, 365 days a year, FactSet clients can count on Client Support and Learning from a team of dedicated global experts, here to help you find answers and master FactSet.

    Explore Services:

    I need help with data.

    Receive and manage data.

    Power the integration, distribution, and evolution of your firm’s data and reporting when you combine FactSet’s flexible, enterprise-wide solutions with the knowledge of our data management and delivery specialists. Our Portfolio Data Management provides processing of portfolio- and security-level positions, analytics, risk, and returns. When you need help appropriately benchmarking your investment performance and developing unique ETFs and passive investment products, rely on our Indexing Solutions to build original, systematic, and custom indexes. And power your models and applications with normalized data via the channel and method of your choosing with our range of Data Delivery options.

    Explore Services:

    I need help working more efficiently.

    Optimize your workflows.

    Successfully navigate large-scale initiatives with FactSet’s specialized resources. Our FactSet Business Advisory professionals enable your firm to take on substantial projects, reducing your firm’s need for additional resources as you engage in major initiatives. 

    Explore Services:

    Representatives from FactSet really come in and get to know people. We all feel comfortable calling them with questions because they’re right there to help. It’s almost like they’re employees here.

    Gretchen Regan, Quantitative Analyst

    Services to help you

    Talk To Us

    The best way to understand what makes FactSet different is to see it for yourself. We've worked with investment professionals for 40 years, so we understand your workflow and know precisely how to help. Talk to us about your challenges, and we’ll help you design the most effective solutions for your firm with everything you need — and not what you don’t.

    Get Started

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