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About Us


Client Firms
Client Retention


About Us

FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial investment decisions. We bring together the world of big data, your own in-house data, and our own unique alternative data to help investment professionals see and seize opportunity sooner. FactSet helps the world’s leading financial professionals stay ahead of global market trends, access extensive company and industry intelligence, and monitor performance with our leading desktop analytics, mobile applications, and comprehensive data feeds.

Exceptional Service

For 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, we’re all working together toward the goal of creating value for our clients, and we’re proud that 95% of asset managers who use FactSet continue to use FactSet, year after year.

As a FactSet client, you’ll have round-the-clock access to a team of experienced consultants and product specialists who work with you one-on-one to fully understand your firm’s workflows and develop innovative ways to streamline research and analysis.

Our History

In 1977, Chuck Snyder and Howard Wille were working on Wall Street at Faulkner, Dawkins and Sullivan, a pioneer of institutional research. While computers were becoming more prominent, companies had to purchase raw data directly from a vendor, then hire programmers to make the data user-friendly. Chuck and Howard understood clearly the need for computer-based analytics and shared a vision to offer useable data directly to investment firms. Together they founded FactSet Research Systems in 1978.

Our first and namesake product was “Company FactSet,” a four-page company analysis report. Clients would call on the telephone to request FactSets on various companies. Chuck or Howard would use their DECwriter terminal to dial up to a computer timesharing center on Long Island and print out the reports. To complete the process, the reports were delivered to clients via bicycle messenger.

We’ve come a long way since those days. Printed reports have made way for instant access from anywhere in the world. To company analysis we’ve added real-time news, portfolio analysis, ETF analysis, internal research management, deal screening, datafeeds, fixed income analytics, performance systems, and more, answering challenges across teams, across asset classes, and at every stage of the investment process.

Together, Chuck and Howard built a revolutionary company. And while the world has changed, many of their early visions—from delivering unparalleled service to a constant quest to innovate—continue in the company's policies and attitudes today.

We're proud to have been recognized with multiple awards for our analytical and data-driven solutions and as a great place to work by leading publications in the U.S., U.K., and France.

Ready to Work with the FactSet Team?

From the moment you become a FactSet client, you will get a dedicated account manager, support representative, or product specialist for training, workspace customization, and ongoing support. You’ll be able to leverage a wide range of combined industry knowledge and FactSet product experience to maximize the value of FactSet. Request a demo to get started today.

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FactSet News and Insight

S&P 500 Reporting Record-High Profit Margin for Second Straight Quarter

During this earnings season, several companies in the S&P 500 have discussed rising costs during their earnings calls.

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