Support Numbers

Along with the assistance of a consultant delegated to your firm, you will have unlimited access to FactSet Consulting Services, available 24 hours a day, 7 days a week. Whether you have a quick question or need step-by-step guidance through a complex task, consultants will help you find answers and maximize the value of FactSet.

How are we doing? Please complete a short survey to tell us your thoughts on FactSet Consulting Services.

United States and Canada

+1.877.322.8738
support@factset.com

United Kingdom

0800.169.5954
support@factset.com

Australia

1800.33.28.33
support@factset.com

Belgium

080094108
support@factset.com

Brazil

0800 8917850
support@factset.com

China

10800 852 1969
support@factset.com

Denmark

8060 1698
support@factset.com

France

0800.484.414
support@factset.com

Germany

0800.200.0320
support@factset.com

Hong Kong

3011.4888
support@factset.com

India

000.800.440.1703
support@factset.com

Italy

800.510.858
support@factset.com

Japan

0120.779.465
support@factset.com

Mexico

+1.888.542.9899
support@factset.com

Middle Eastern

+44.(0)20.7374.4445
support@factset.com

Netherlands

0800.228.8024
support@factset.com

Norway

800.30365
support@factset.com

Republic of Ireland

1800.409.937
support@factset.com

Singapore

800.61.61.724
support@factset.com

Spain

900.811.921
support@factset.com

South Africa

0800 166 509
support@factset.com

South Korea

080.411.0880
support@factset.com

Sweden

0200.110.263
support@factset.com

Switzerland

0800.881.720
support@factset.com

United Arab Emirates

80004440014
support@factset.com

Other Asian Countries

+852.3011.4888
support@factset.com

Other European + Russia

+44.(0)20.7374.4445
support@factset.com

Speciality Products

FactSet Research Management Solutions

+44.(0)20.7374.4445 (Within Europe)
+1.877.322.8738 (Within U.S.)
+852.3011.4888 (Within Asia)
alpha_support@factset.com

FactSet Partners

0805.540.083 (Within France)
0800.055.6624 (Within U.K.)
877.348.5190 (Within U.S.)
3077.4646 (Within Hong Kong)
Other countries please dial +44.800.055.6624
partnerssupport@factset.com (non U.S. clients)
us.partners.consulting@factset.com (U.S. clients)

FactSet Fixed Income

fi_support@factset.com

FactSet SharkRepellent / MergerMetrics

+1.800.404.7470

FactSet Market Metrics

617.376.0550 (U.S.)
+44.(0)20.3009.7300 (UK)
+49.(0)69.7706.1810 (Germany)
info@marketmetrics.com
www.marketmetrics.com