When we say 24/7, we mean it.
FactSet’s client service team knows what it means to be under pressure. So whenever you contact FactSet, you’ll receive the dedicated, around-the-clock support you deserve. It’s not a coincidence that we’ve become known for it.
From the moment you come on board, more than a thousand consultants, product developers, engineers, and quality assurance specialists will become part of your team. Receive customized assistance with the initial installation process; attend ongoing in-person and online training sessions to learn about FactSet’s evolving solutions; and consult our high-caliber support staff for all of your specific product questions. Whether you access FactSet in your office or on the go, the data and analytics you need are held to the highest possible standards. FactSet’s service isn’t any different.
Take advantage of the resources available to realize the full value of the tools you use every day. Because when you work as hard as you do, you need the support to match.