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About Us

Business Continuity Plan

Business Continuity Plan

Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan, part of which relies on the Business Continuity Plan and Disaster Recovery Procedures of our parent company, FactSet Research Systems Inc. (“FactSet Research”).

Contacting Us: If, after a significant business disruption, you cannot contact us as you usually do at our 601 Merritt 7, Norwalk, Connecticut address (203.810.1000), you should go to FactSet Research’s web site at or log on to FactSet. If you cannot access us through either of those means, you should contact our clearing firms by the following means for instructions on how they may provide you services related to your business disruption:

Mike McCreesh
Vice President
One New York Plaza, 42nd Floor
New York, NY 10004
Phone: 212-357-1315

Our Business Continuity Plan: We plan to recover quickly and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.

Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.

Our clearing firm, Goldman Sachs & Co., has well established global business continuity plans that address business disruptions of varying degrees. For further information, please refer to their public website at:

Varying Disruptions: Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within one business day. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business within one business day. In either situation, we plan to continue in business, transfer operations to our clearing firm if necessary, and notify you through our parent company’s web site,, or our Broadcast service, which will send e-mail notification to clients during any emergency event, as to how to contact us; alternatively you may call 877-FACTSET or e-mail for assistance. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customers prompt access to their funds and securities.

For more information: If you have questions about our business continuity planning, you can contact us at FactSet Data Systems, Inc. by calling 203-810-1000.

Rule: NASD Rule 3510(e).

Revised: June 6, 2009

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