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Support Numbers

Along with the assistance of a consultant delegated to your firm, you will have unlimited access to FactSet Consulting Services, available 24 hours a day, 7 days a week. Whether you have a quick question or need step-by-step guidance through a complex task, consultants will help you find answers and maximize the value of FactSet.

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United States and Canada
+1.877.FACTSET
support@factset.com

United Kingdom
0800.169.5954
support@factset.com

Belgium
0800.169.5954
support@factset.com

France
0800.484.414
support@factset.com

Germany
0800.200.0320
support@factset.com

Republic of Ireland
1800.409.937
support@factset.com

Italy
800.510.858
support@factset.com

Netherlands
0800.228.8024
support@factset.com

Norway

Spain
900.8111.921
support@factset.com

Sweden
0200.110.263
support@factset.com

Switzerland
0800.881.720
support@factset.com

Other European + Russia
+44.(0)20.7374.4445
support@factset.com

Middle Eastern
+44.(0)20.7374.4445
support@factset.com

Japan
0120.779.465
support@factset.com

South Korea
+81.3.6268.5200
support@factset.com

Other Asian Countries
+852.3011.4888
support@factset.com

Australia
1800.33.28.33
australia@factset.com

Speciality Products


FactSet AlphaMetrics
+44.(0)20.3009.7050 (Within Europe)
+1.877.337.5001 (Within U.S.)
+852.3710.6101 (Within Asia)
alpha_support@factset.com

FactSet Core Fixed Income
+1.877.348.5181
DS_Support@FactSet.com

FactSet SharkRepellent / MergerMetrics
+1.800.404.7470

FactSet Global Filings
+1.877.348.5190 (Within U.S.)
+44.(0)203.024.6073 (Within Europe)

FactSet ExcelConnect (JCF)
0805.540.083 (Within France)
0800.664.5074 (Within Germany)
0800.055.6285 (Within UK)

 
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