FACTSET STATUS
In case of a system event, access real-time information on system status and availability.

During a system event, FactSet will update this page with information about the problem, scope, impact, workaround, and potential ETA of a fix when known. 

FactSet users also have direct access to ongoing updates about system status in FactSet Notify within the Incidents & Outages category. 


 

FactSet operates a global 24/7, 365-day Support Desk with client service professionals available through phone, email, or in-application instant message. If you have specific questions, please contact FactSet Support through one of these options. In addition to accessing FactSet from your corporate desktop and your corporate laptop, FactSet provides you direct access to our services directly from a Browser on either your corporate or home computers by logging onto https://my.factset.com.